Please refer to our packaging and installation page.

Different products and components have different warranties. Please refer to Guaranties policy.

Although we use sturdy packaging and a reasonable packing method, unforeseen circumstances during transportation from our factory to the customer's warehouse may cause product damage. If this happens, please take photos of each damaged item and send them to us as soon as possible. We will provide a free replacement in your next order.

Typical lead time for general orders are 5 to 6 weeks.

Customers should plan to have their mirrors shipped at least one month before they need them outside China.

After an order is placed, engineering drawings are created by us. They must be approved by a customer, and a deposit received, before the order goes into production.

Use our Request a Quote page to start the process. Or directly send an inquiry to sales@zhuotaichina.com

Please view our care & cleaning guide here.

Our packaging is by default a secure sea freight packaging. If it is for mail order, we need to reinforce the packaging.